value proposition

4 November 2016

QuarterCLUB lll – Auckland 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
4 November 2016

QuarterCLUB ll – Auckland 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
4 November 2016

QuarterCLUB l – Auckland 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
4 November 2016

QuarterCLUB I – Wellington 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
4 November 2016

QuarterCLUB II – Wellington 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
4 November 2016

QuarterCLUB III – Wellington 2018

Are you driving your business… or is it driving you? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
9 June 2012
customer-Salon Business Coach

Competing for the Customer: Creating a higher expectation of customer service

Competing for the Customer: Creating a higher expectation of customer service – It is widely agreed that a high level of customer service contributes significantly to […]
7 January 2012

A Question and an Answer about Discounting

A Question and an Answer about Discounting – This post is inspired by an excellent question regarding a previous post by me on the daily deal […]
19 December 2011
deals- Salon Business Coach

Daily Deal Websites

Malcolm Gibbons asks whether daily deal websites are really the answer to business stability Daily Deal Websites – We are all familiar with the saturation of […]
13 April 2010
Salon Business Coach

Is your Salon/Spa’s ‘Internal Marketing’ letting you down?

One of the most common requests I get from clients is to give advertising help. They say that they need to do marketing and can I […]
19 December 2009
customer-Salon Business Coach

Competing For the Customer – 4 Great Tips to Creating a Higher Expectation of Customer Service

Competing For the Customer – 4 Great Tips to Creating a Higher Expectation of Customer Service – It is widely agreed that a high level of […]
22 November 2009
USP

How Different is your Hair Salon or Beauty Clinic/Spa? What makes you different from everyone else?

How Different is your Hair Salon or Beauty Clinic/Spa? What makes you different from everyone else? What makes a potential client decide to come to your […]