This post is inspired by an excellent question regarding a previous post by me on the daily deal websites and in general discounting and it’s effects […]
It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business. How often have you been […]
Have you ever considered the value of training employees in the art of giving GREAT service? The biggest complaint I hear from disgruntled salon and clinic […]
Its amazing to me how many business owners spend hundreds and sometimes many thousands of dollars on creating and establishing lots of systems around the running […]