Events for July 2024

18 December 2010

“Have You Thought About…”

Have u thought about? There’s often a big divide between people who need to be helped and the people are ready to be helped. Which one […]
5 December 2010
I quit

Discover the solution to keeping the clients when a stylist leaves the Salon

Many salon owners are afraid of their stylists moving on to the salon up the road or around the corner and taking all their clients with […]
27 June 2010

Could your Salon do with a detox? Here are four critical areas to start with:

Talking with a new client the other day she asked me whether anyone else was saying their salon was feeling a bit wintery, a bit drab, a […]
13 April 2010
Salon Business Coach

Is your Salon/Spa’s ‘Internal Marketing’ letting you down?

One of the most common requests I get from clients is to give advertising help. They say that they need to do marketing and can I […]
24 December 2009

One Kick Butt Fact you need to know as a Salon Owner

You know – it struck me as I was sitting waiting for friend to have a drink with that at 4.15 on a Thursday afternoon there […]
19 December 2009
customer-Salon Business Coach

Competing For the Customer – 4 Great Tips to Creating a Higher Expectation of Customer Service

It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business. How often have you been […]
22 November 2009
USP

How Different is your Hair Salon or Beauty Clinic/Spa? What makes you different from everyone else?

What makes a potential client decide to come to your salon or clinic as opposed to your competition down the road? What makes you stand out […]