Upcoming Events
5 December 2018
PowerUP for 2020 has finished but you can register your details for advanced notification of PowerUP for 2021 when tickets become available: […]
17 March 2017
If you’ve been struggling a bit lately have a listen to this… In this quick video (3.5 mins), I’m offering you the opportunity to spend 30 […]
11 March 2017
Are you Driving your Business, or is it Driving You? It’s unfortunate that most salon owners end up being driven by their businesses rather than the […]
4 November 2016
Be More Organised, Make More Money, Have More Time in 2018! PowerUP for 2018 – The Serious Salon Owners Annual Planning Workshop Intensive At our 4th annual […]
4 November 2016
AN EXCITING INDUSTRY EVENT – FOR THE SAVVY SALON OWNER OR MANAGER! Learning | Sun | Fun It’s what you’ve been waiting for … A Salon Owners Retreat and Conference […]
19 December 2014
Many Salons and Clinics operate without a dedicated front desk person, and this could be contributing to poor client service leading to a loss of clients […]
9 October 2012
I discussed with a successful client of mine the reason/s she attributes to her current success… Here’s her answer… “I stumbled along for many years just […]
23 July 2012
I’m thrilled to announce that Shock Consult is the sponsor of the prestigious award, ‘Salon of the Year, Classic’ at the Kitomba/NZARH/HITO Business Awards where winners […]
9 June 2012
It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business. How often have you been […]
6 April 2012
Here’s a story that got me thinking and if I do say so myself, more than a little riled up… I recently received a letter from an overseas […]
7 January 2012
This post is inspired by an excellent question regarding a previous post by me on the daily deal websites and in general discounting and it’s effects […]
19 December 2011
Malcolm Gibbons asks whether daily deal websites are really the answer to business stability We are all familiar with the saturation of the one day deal […]