17 August 2021

The Secret To Making Your Salon Marketing Efforts Worthwhile!

In this article I’ll give you the insider’s secret to making it worthwhile to do salon marketing. Click to read all about it.
14 September 2020

The Ugly Truth

The ugly truth about why most salon owners aren't getting ahead in their salons!
29 November 2019

PowerUP Success

The 6th annual PowerUP salon owner planning and networking event took place in Auckland on November 4th at Sorrento in the Park. Run by Salon Business Coach Malcolm Gibbons, this event was attended by over 40 salon owners and managers from all over New Zealand along with various industry suppliers.
6 November 2019

PowerUP for 2020 Photo’s

Images from Salon Business Coach's PowerUP for 2020 planning workshop in Auckland on 04th November 2019.
17 March 2017
Struggling a bit lately?

Struggling a bit lately? Listen to this…

If you’ve been struggling a bit lately have a listen to this… In this quick video (3.5 mins), I’m offering you the opportunity to spend 30 […]
19 December 2014
happy-business-woman

5 Rock Solid Reasons your Salon/Clinic/Spa should consider the Benefit of Employing a Switched on Receptionist

Many Salons and Clinics operate without a dedicated front desk person, and this could be contributing to poor client service leading to a loss of clients […]
9 October 2012
Salon Business Coach, Win, Salon, Hairdresser, Beauty

Do you want to know what changed her salon business for the better?

I discussed with a successful client of mine the reason/s she attributes to her current success… Here’s her answer… “I stumbled along for many years just […]
23 July 2012

Shock Consult Sponsors ‘Salon of the Year, Classic’ at Kitomba Business Awards

I’m thrilled to announce that Shock Consult is the sponsor of the prestigious award, ‘Salon of the Year, Classic’ at the Kitomba/NZARH/HITO Business Awards where winners […]
9 June 2012
customer-Salon Business Coach

Competing for the Customer: Creating a higher expectation of customer service

It is widely agreed that a high level of customer service contributes significantly to customer loyalty and results in return business. How often have you been […]
6 April 2012
Rulebook-Salon Business Coach

Is it Policy or Fallacy in your salon?

  Here’s a story that got me thinking and if I do say so myself, more than a little riled up… I recently received a letter from an overseas […]
7 January 2012

A Question and an Answer about Discounting

This post is inspired by an excellent question regarding a previous post by me on the daily deal websites and in general discounting and it’s effects […]
19 December 2011
deals- Salon Business Coach

Daily Deal Websites

Malcolm Gibbons asks whether daily deal websites are really the answer to business stability We are all familiar with the saturation of the one day deal […]