Beauty Therapist

24 April 2015

What salon and spa owners need to know about client loyalty

We all know that loyal clients are the best! It’s so important to build a loyal client base, especially today when people are jumping between salons […]
9 April 2014

Dear Bosses 1 (a letter from your employees)

Dear Salon Boss…. The next few blog posts may well be the most important you’ll read this year for your salon success… Why, well in bite […]
7 January 2012

A Question and an Answer about Discounting

This post is inspired by an excellent question regarding a previous post by me on the daily deal websites and in general discounting and it’s effects […]
19 December 2011
deals- Salon Business Coach

Daily Deal Websites

Malcolm Gibbons asks whether daily deal websites are really the answer to business stability We are all familiar with the saturation of the one day deal […]
27 June 2010

Could your Salon do with a detox? Here are four critical areas to start with:

Talking with a new client the other day she asked me whether anyone else was saying their salon was feeling a bit wintery, a bit drab, a […]
13 April 2010
Salon Business Coach

Is your Salon/Spa’s ‘Internal Marketing’ letting you down?

One of the most common requests I get from clients is to give advertising help. They say that they need to do marketing and can I […]
14 February 2010
Salon Business Coach

Five Absolute Solid Facts why a Specific Software program is a must for every Clinic/Day Spa

Many years ago the more successful clinics were the ones that took the time to manually record and calculate their numbers to know exactly what they […]