19 December 2009
customer-Salon Business Coach

Competing For the Customer – 4 Great Tips to Creating a Higher Expectation of Customer Service

Competing For the Customer – 4 Great Tips to Creating a Higher Expectation of Customer Service – It is widely agreed that a high level of […]
15 December 2009

Five Super Reasons to train your team:

Five Super Reasons to train your team: Have you ever considered the value of training employees in the art of giving GREAT service? The biggest complaint […]
22 November 2009
USP

How Different is your Hair Salon or Beauty Clinic/Spa? What makes you different from everyone else?

How Different is your Hair Salon or Beauty Clinic/Spa? What makes you different from everyone else? What makes a potential client decide to come to your […]
15 November 2009
business-systems

Business Systems

Business Systems – Its amazing to me how many business owners spend hundreds and sometimes many thousands of dollars on creating and establishing lots of systems […]