28 February 2017

Don’t let excuses get the better of you!

Don’t let excuses get the better of you!
24 June 2016

See your salon through new eyes

See your salon through new eyes There are times when we just need to see our salon through a new set of eyes – as salon […]
24 November 2015

Five Common Reasons Your Clients Seek Out Your Competition

Keeping Your Salon Clients…Your Salon Clients… Five Common Reasons Your Clients Seek Out Your Competition – I was taking with a client the other day and […]
8 July 2015

The 5 Hot Principles of Successful Planning

The 5 Hot Principles of Successful Planning – Many salon owners don’t plan and those that do seem to most often not follow their plan or […]
26 June 2015

What’s your Hair or Beauty Salon Culture saying about you and your team?

What’s your Hair or Beauty Salon Culture saying about you and your team? I’ve been talking with many clients lately about their Hair Salon or Beauty […]
21 May 2015

Work less, stress less, do more

Work less, stress less, do more “How did you get to where you are?” you ask successful people. “Hard work, determination, and luck,” is what they […]
24 April 2015

What salon and spa owners need to know about client loyalty

What salon and spa owners need to know about client loyalty – We all know that loyal clients are the best! It’s so important to build […]
9 April 2015

Networking is good for Business!

Networking is good for Business! Networking is good for Business! – It has long been lamented by salon owners that it’s a lonely experience and quite […]
20 March 2015

How well do you know your customers?

How well do you know your customers? – As Larissa and Malcolm enjoyed lunch together one sunny Auckland afternoon, the topic of businesses in the hair and […]
18 February 2015
3 sales tips to help your business succeed

3 sales tips to help your business succeed

3 sales tips to help your business succeed – It’s always important to attract new clients into your spa or salon, but if that’s your sole […]
10 February 2015

When did you last check that your goals are S.M.A.R.T?

When did you last check that your goals are S.M.A.R.T? Goal setting is as important in personal life as it is in business. The most common […]
19 December 2014
5 Rock Solid Reasons your Salon should Employ a Receptionist

5 Rock Solid Reasons your Salon should consider the Benefit of Employing a Switched on Receptionist

5 Rock Solid Reasons your Salon should Employ a Receptionist – Many Salons and Clinics operate without a dedicated front desk person, and this could be contributing […]