Real Life Story of a Hassled to Death Salon Owner

Real Life Story of a Hassled to Death Salon Owner

Real Life Story of a Hassled to Death Salon Owner: When I first met Irene, she was running a salon in Takapuna – with “running” being an apt description. She was doing everything herself, getting exhausted and as she admits, making bad decisions.

Irene was at a cross roads. She know something had to change but wasn’t sure whether to grow her business, take on more staff and lease a bigger salon – or stay small but somehow find a way to make her life less stressful.

As I spoke with Irene it became clear she had reservations about growing the size of her salon. And the fact is, getting bigger is not right for every business. I explained to Irene she would need training in HR, marketing and recruiting – or employ someone with those skills. This would require money, which she didn’t have, so would have to borrow.

I helped Irene come to an honest assessment of what she really wanted. As she explains, “I felt personally I didn’t have all the skills required to go bigger. I decided it was better to stay compact and keep my overheads as low as possible.”

As a result of my advice, Irene downsized by one staff member and looked for a less expensive lease. So she was able to keep her profits at a level she was happy with and also keep her stress levels under control.

Irene says, “Malcolm helped me to achieve more confidence and realise my strengths and weaknesses. Accepting what I was able to do, and not able to do. This was huge for me. Basically get some systems into your business and life where the weaknesses are and move on.” She adds, “Malcolm really knows about running a salon. Thank god. Otherwise my husband and I may have killed each other!”

Irene is just one of many overworked and stressed salon owners I have had the privilege of helping as a mentor and coach. I would love to do the same for you, if you’re at a crossroads in your business, not sure of the best way forward.

You’ll find I don’t beat around the bush. I’m direct. I tell it like it is. And if you follow my advice I guarantee your salon business will be permanently transformed for the better.

So don’t procrastinate, click here to book in a free no-obligation Strategy Session with me to see how I can help.


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