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Malcolm Gibbons

16 September 2021

Published by Malcolm Gibbons at 16 September 2021

The Future of an Industry is at Stake!

I’m an industry participant who is noticing a disturbing trend (a phenomena if you like) that has the potential to de-skill, de-value and de-rail an industry, read more to find out what it is...

7 July 2021

Published by Malcolm Gibbons at 7 July 2021

How to Develop a Great Client Retention Program

Want to find out how to develop a great client retention program your clients will love? Read more

16 June 2013

Published by Malcolm Gibbons at 16 June 2013

How to Increase your Salon Rebookings

What do you say to increase your Rebooking rate in the salon? Find out right here...