19 December 2014
5 Rock Solid Reasons your Salon should Employ a Receptionist – Many Salons and Clinics operate without a dedicated front desk person, and this could be contributing […]
23 July 2014
This is the fifth and final email on the Dear Bosses series, have a quick read… And remember why I’m sending these to you… In bite […]
30 June 2014
This is the fourth post on the Dear Bosses series, have a quick read… Dear Bosses 4 (a letter from your employees) And remember why I’m […]
24 April 2014
This is the second post on the Dear Bosses series, have a quick read… And remember why I’m showing you these… in bite sized bits I’m […]
9 April 2014
Your team notices what you notice. If the only time you talk to someone is when something has gone wrong, they notice that too. Salon owners […]
15 March 2014
There is a point where experience starts working against you. You have been running your salon for years. You know your clients. You know your team. […]
20 July 2013
It’s easy to get caught up in the day-to-day running of a salon. Clients need looking after. Staff need managing. Appointments need filling. There are bills […]
2 May 2013
Every salon owner that I talk to has this question! And the answer is simple but we as salon owners complicate it - why? Well because we THINK it must be difficult.
9 October 2012
One of the most interesting conversations I’ve had with a successful salon owner started with a simple question: “What changed your salon business for the better?” […]
7 January 2012
A salon owner recently asked me a question about discounting. She had noticed several salons offering big promotions and wondered whether she was missing something. Was […]
18 December 2010
Running a salon means there is always something that needs your attention. Clients. Team. Money. Marketing. Systems. The list can feel endless. But sometimes the most […]