10 February 2015
When did you last check that your goals are S.M.A.R.T? Goal setting is as important in personal life as it is in business. The most common […]
19 December 2014
5 Rock Solid Reasons your Salon should Employ a Receptionist – Many Salons and Clinics operate without a dedicated front desk person, and this could be contributing […]
7 May 2014
This is the third post on the Dear Bosses series, have a quick read… Dear Bosses 3 (a letter from your employees) And remember why I’m […]
9 April 2014
Dear Salon Boss…. The next few blog posts may well be the most important you’ll read this year for your salon success… Why, well in bite […]
15 March 2014
Salon Owner laments “I had my lot and just needed to accept it!” (Not!) I asked a successful client of mine the reason she attributes to […]
20 July 2013
Finding Your Salon Vision In this video: 00:26 The basis for a success story 00:53 The vital importance 01:10 What is a Vision? […]
2 May 2013
Every salon owner that I talk to has this question! And the answer is simple but we as salon owners complicate it - why? Well because we THINK it must be difficult.
9 October 2012
Do you want to know what changed her salon business for the better? I discussed with a successful client of mine the reason/s she attributes to […]
9 June 2012
Competing for the Customer: Creating a higher expectation of customer service – It is widely agreed that a high level of customer service contributes significantly to […]
6 April 2012
Is it Policy or Fallacy in your salon? Here’s a story that got me thinking and if I do say so myself, more than a little […]
7 January 2012
A Question and an Answer about Discounting – This post is inspired by an excellent question regarding a previous post by me on the daily deal […]